Toward clients loyalty by way of advanced service
A pool of our field-service engineers is available to guide erection team during installation, field-testing and commissioning.
The practice showed the importance of having our filed-service engineers at site once the installation starts, because they are well trained on our products, and elaborate beforehand an installation manual with logical steps of mounting, which shall be followed to minimize the installation costs.
As for today we have 21 field service engineers working in our Service Center, all of them having several years of experience in transformer design and manufacture. The Service Center is presently expanding its workforce and service area; soon we can offer you about 40 service engineers for consultancy works, maintenance support and technical analysis.
We are ready now to offer you:
- Supervision of installation, start up and adjusting tests, putting transformers into operation;
- Delivery of spare parts, materials and special process equipment for repair works, organization and execution of repair works;
- Training of your personnel subject to service & maintenance at our premises;
- Training of your personnel subject to service & maintenance at site;
- Providing consulting services during all standard service life of transformers;
- Periodic inspection, monitoring and, if necessary, providing transformer’s current conditions diagnostics;
- Elaboration and performance set of works for prolongation of standard service life of transformers;
Purchasing transformer equipment of Ukrkhimexport, you will also purchase adequate care of your equipment, which serves to preserve the value, appearance and operational capabilities as long as possible.